OG PrakratiBook
Legal

Refund & Cancellation Policy

Effective date: September 27, 2026 · Last updated: September 27, 2026 · Version 2026-09-27.3

Thank you for choosing ogprakrati (accessible at https://www.somethingmeaningfulshop.com/). This policy outlines our terms regarding refunds, cancellations, rescheduling, and service changes for intuitive consultations (tarot and palm readings) and custom crystal jewelry.

By placing an order or booking a consultation on our website, you expressly agree to the terms below.

1. Intuitive Consultations (Tarot & Palm Readings)

A. Strict No-Cancellation Policy

  • All consultation bookings are strictly non-cancellable. Once a reading is booked and payment is processed, we do not accept cancellations under any circumstances.
  • While cancellations are not permitted, clients may request rescheduling or a change of service in accordance with the guidelines below.

B. Refund Eligibility: The 30-Day Delivery Guarantee

  • Only One Condition for Refund: A refund for a consultation is available only if you do not receive your completed reading within thirty (30) calendar days from the date of booking.
  • How to Request: If 30 days have elapsed and your reading has not been delivered, you may submit a formal refund request via email to oracleguideprakrati@gmail.com with your full name, transaction/order ID, and date of booking.
  • Delivered Readings: Once a reading has been conducted or delivered (via email report, voice note, or live session), no refunds will be issued under any circumstances. Intuitive services represent dedicated energetic labor, time, and professional preparation.

C. Change of Service (Upgrade / Modification)

If you wish to switch your booked reading to a different reading offering:

  • Advance Notice: Requests for a service change must be submitted via email to oracleguideprakrati@gmail.com at least 48 hours prior to your scheduled reading delivery/appointment time.
  • Value Requirement: The new service selected must be of equal or higher value compared to the original service booked. If higher, the difference in price must be settled prior to delivery. Service changes to a lower-value offering with a partial refund are not permitted.
  • Cut-Off: Requests submitted less than 48 hours before delivery will not be entertained, and the original service will proceed as booked.

D. Rescheduling Policy

  • If you need to reschedule a scheduled consultation date or live appointment, please notify us via email or WhatsApp as early as possible.
  • Rescheduling is accommodated based on practitioner calendar availability.

2. Custom Crystal Jewelry & Physical Products

A. Final Sale & No Cancellations

  • Every piece of crystal jewelry is customized, energized, and handcrafted according to your specific intentions, quiz recommendations, or personal measurements.
  • All sales of custom crystal jewelry are final, non-cancellable, and non-refundable once an order is placed.

B. Damaged in Transit

We package every item with extreme care. In the rare event your item arrives physically broken or damaged during shipping:

  1. Window: Notify us within 48 hours of delivery.
  2. Required Proof: Email oracleguideprakrati@gmail.com with your order ID, clear pictures, and an unboxing video showing the packaging and the damage.
  3. Resolution: Upon review, we will dispatch a free replacement piece.

Note on Natural Crystals: Inherent mineral inclusions, subtle color differences, or natural raw fissures are intrinsic to authentic stones and are never considered defects.

C. Shipping Address Accuracy

Please ensure your delivery address and phone number are accurate at checkout. We are not liable for delayed, misrouted, or returned shipments resulting from incorrect client-provided details.

3. Payment Gateways & Refund Processing

  • Approved refunds (applicable exclusively under the 30-day non-delivery rule) are credited back to the original payment method:
    • Domestic Payments (India): Processed via Razorpay.
    • International Payments: Processed via PayPal.
  • Applicable third-party gateway processing fees are governed by the respective providers.
  • Approved refunds typically take 5 to 10 business days to reflect in your account depending on your banking provider.

4. Contact for Policy Requests

All formal requests for refunds (under the 30-day rule), service changes (48 hours in advance), or damage claims must be sent in writing to:

See also our Terms of Service & Reading Disclaimer and Privacy Policy.